If you’ve recently visited a Culver’s location and need to contact customer service regarding the survey, there are multiple ways to do so. Whether you need help with accessing the survey, have questions about rewards, or want to report an issue, this blog will guide you through the best ways to reach out to Culver’s customer support team.
Why Take the Culver’s Survey at tellculvers.com/survey?
Before diving into the ways to contact Culver’s customer service, let’s first understand why the survey at tellculvers.com/survey is important.
Provides Valuable Feedback – Culver’s uses the survey responses to improve their menu, service, and overall customer satisfaction.
Earn Rewards – Many surveys offer a reward, such as a discount or a free menu item, as a token of appreciation for your time.
Enhances Future Experiences – Your feedback can help make future visits to Culver’s even better.
If you encounter any issues while taking the survey or need assistance, here’s how you can contact Culver’s customer service.
How to Contact Culver’s Customer Service Regarding the Survey
1. Calling Culver’s Customer Service
One of the fastest ways to contact Culver’s customer support regarding the survey at tellculvers.com/survey is by phone. If you need immediate assistance, calling is the best option.
Culver’s Customer Service Phone Number:(608) 643-7980 (Corporate Office)You can call this number during business hours to inquire about survey-related issues or any concerns about your experience at Culver’s.
When Calling:
Have your survey receipt ready.
Be prepared to provide details about the issue you are facing.
Ask about survey rewards if you did not receive them.
2. Emailing Culver’s Customer Support
If you prefer to contact Culver’s customer service via email, you can send them a message detailing your issue with the survey at tellculvers.com/survey.
Official Culver’s Email Address:You can use the contact form on their official website: Culver’s Contact Page
Tips for Emailing:
Use a clear subject line, such as "Issue with Culver’s Survey at tellculvers.com/survey."
Include your full name, receipt number, and location visited.
Provide a detailed explanation of the issue.
Attach screenshots if applicable.
3. Reaching Out via Social Media
Culver’s is active on various social media platforms, making it easy to contact them regarding issues with the survey at tellculvers.com/survey.
Facebook: Culver’s Facebook Page
Twitter (X): @culvers
Instagram: @culvers
How to Reach Out on Social Media:
Send them a direct message (DM) explaining your concern.
Mention them in a public post if needed.
Be polite and clear about your issue.
Avoid sharing personal details publicly.
4. Visiting Your Local Culver’s Restaurant
If you prefer face-to-face communication, visiting the Culver’s location where you dined is another way to resolve survey-related issues.
How to Do This:
Go during non-peak hours for better assistance.
Ask for the manager on duty.
Bring your receipt and survey details.
Explain the issue and request guidance on completing the survey at tellculvers.com/survey.
5. Using the Culver’s Website Contact Form
Culver’s has an official contact form on their website where you can submit inquiries about the survey.
Visit: https://www.culvers.com/contact-us
Select the appropriate category, such as “Survey Issues.”
Fill out the form with your details and concern.
Expect a response within a few business days.
6. Writing a Letter to Culver’s Corporate Office
If your issue requires formal communication, you can send a letter to Culver’s corporate office.
Mailing Address:Culver Franchising System, LLC7162 Old Sauk RdMiddleton, WI 53562
When writing a letter, include:
Your full name and contact information.
A detailed description of your concern regarding the survey at tellculvers.com/survey.
A copy of your receipt (if applicable).
7. Checking Culver’s FAQ Section
Culver’s website has a dedicated FAQ section that might answer your question before you need to contact customer service.
Visit: https://www.culvers.com/contact-us
Look for the survey-related questions.
If your issue is not listed, proceed with contacting support.
Common Issues with the Culver’s Survey and How to Resolve Them
Many customers face challenges while taking the survey at tellculvers.com/survey. Here are some common problems and solutions:
1. Survey Code Not Working
Ensure you entered the correct code as printed on your receipt.
Try refreshing your browser or using another device.
Contact customer support if the issue persists.
2. Unable to Access the Website
Clear your browser cache and cookies.
Check your internet connection.
Try accessing the site from a different browser.
3. Did Not Receive Survey Reward
Double-check if you completed the survey correctly.
Contact Culver’s support and provide your survey details.
4. Expired Survey Receipt
Most receipts have a time limit for survey participation.
Unfortunately, expired receipts cannot be used.
Conclusion
Culver’s values customer feedback, and their survey at tellculvers.com/survey is an excellent way to share your thoughts and receive rewards in return. If you experience any difficulties while taking the survey, contacting Culver’s customer service is easy through phone, email, social media, or by visiting your local restaurant. Whether you need assistance with a technical issue or have questions about survey rewards, Culver’s support team is there to help.
By using the methods outlined in this guide, you can quickly resolve any survey-related concerns and continue enjoying your favorite meals at Culver’s!